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Customer Service

Shipping
Podozi.com provides free delivery on all orders above N10, 000 and N15, 000 within the Lagos metropolis and Nationwide respectively.
If your order is below the stated average for Lagos metropolis, shipping costs N700 and N1, 000 for Lagos areas outside the metropolis
e.g: Ikorodu, Badagry, Ojo, Festac, Akute, Epe, Amuwo Odofin, etc.
Orders going to every other state (outside Lagos): N1, 500
Estimated Delivery Time
For our customers within Lagos, delivery is within 2 - 3 working days.
Please note: Orders placed before 12noon may be shipped within 24 - 48 working hours, depending on item availability as at when order is fulfilled.
For customers outside of Lagos, we will deliver your items within 4 - 6 working days.
There are no extra taxes, hidden costs or additional shipping charges. The prices mentioned here are final, and we reserve the right to update these information at any time.
If you need further information, kindly send a mail to [email protected] or call +2348088881023.
Privacy & Security
This privacy policy sets out how Podozi.com uses and protects any information that you give Podozi when you use this website.
Podozi.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 
Podozi may change this policy from time to time by updating this page.
You should check this page from time to time to ensure that you are happy with any changes. Read More
Returns & Exchange
At Podozi.com, customer satisfaction is in our DNA.
We strive to provide a superior customer and quality shopping experience.
That is why shipping, return and exchange are hassle-free.
We want you to be totally satisfied with your order, however we understand if you need to return any product, so we want to make sure the return is as painless as possible. Read More
Payment Security
To help ensure that your shopping experience is safe, simple and secure Podozi uses Secure Socket Layer (SSL) technology.
This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.
You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.Read More